Encryption at rest
- Case records, generated reports, analyst drafts and published client reports are encrypted with AES-256-GCM at the application layer.
- Each client organization's data is encrypted under its own key, generated by the platform and protected by a master key on restricted-access servers.
- If encryption of a generated report fails, the plaintext is deleted and the report is withheld; publishing a client report is refused if it cannot be encrypted.
- Data volumes, managed databases and offsite backups also use our hosting provider's encryption at rest.
